Contact 11xplay
18+ only. Please play responsibly. We're happy to help with account access, getting started, and responsible-play questions.
Need a hand or have a question? Here's how to reach the 11xplay team. We aim to make support easy to find — a site you can contact is a site you can trust.
Ways to get in touch
- Email: [email protected] — good for account questions, general queries, and anything you'd like in writing.
- WhatsApp: use the button below to chat with us for quick help with getting an ID, logging in, or deposits and withdrawals.
What we can help with
- Getting started — how to create your 11xplay ID.
- Account access — trouble with login or password recovery.
- The app — installing or updating the Android app.
- Deposits & withdrawals — questions about funding your account or cashing out.
- Responsible play — setting limits, taking a break, or self-exclusion (see our Responsible Gambling page).
Before you contact us
A few quick safeguards that protect you:
- We will never ask for your password or OTP. Don't share them with anyone, including someone claiming to be from 11xplay.
- Only ever log in on the official 11xplay.com.in address — copycat sites are common.
- For faster help, tell us your registered details (not your password) and a clear description of the issue.
A note on response times
We try to reply as quickly as we can. WhatsApp is usually the fastest route for account help; email is best when you want a written record. If you don't hear back immediately, please allow a little time before following up.
11xplay is intended for users aged 18 and over. Betting involves financial risk — only stake what you can afford to lose and play responsibly. Availability and legality vary by region; it is your responsibility to follow the laws that apply where you live. Last updated: June 2026.
